Front Desk

*International Residence Hall* *EXPERIENCE DRIVEN, SAFE, FUN, NETWORKING, LIFELONG FRIENDS* International Residence Hall is the Nation’s most experienced operator of Employee Housing for BridgeUSA J1 Work Travel Students.
We provide a comfortable, safe, and welcoming home-away-from-home to people from at least 30 different countries and we have served local employers large and small.
*Guest Service Representative* We are looking for highly organized candidates with excellent people skills for the position of guest service representative.
Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in residence hall, among other duties.
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
We have all shifts available.
There is a shift premium for the 3rd shift- Night Auditor.
*Guest Service Representative Responsibilities:* * Greeting guests upon arrival and making them feel welcomed.
* Administering check-ins and check-outs.
* Providing front desk services to guests.
* Delivering mail and messages.
* Processing guest payments.
* Coordinating with staff management.
* Being a source of information to guests on various matters such as transport, restaurant advice, local attractions and much more.
* Accommodating general and unique requests.
* Diffusing conflict or tense situations with guests.
*Guest Service Representative Requirements:* * High school diploma or GED.
* Ideal candidate will have activities experience! * 2+ years of customer service experience.
* Certificate or diploma in hospitality advantageous.
* Exceptional interpersonal skills.
* Excellent written and verbal communication.
* Good time management and organizational skills.
* Conflict resolution experience.
* Patience and good listening skills.
Job Type: Full-time Pay: $16.
00 - $18.
00 per hour Benefits: * 401(k) * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift Work setting: * In-person Ability to Relocate: * Foley, AL: Relocate before starting work (Required) Work Location: In person