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Operations Manager

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Posted : Thursday, March 28, 2024 07:53 PM

*Company Overview:* The Ace Khan Team, affiliated with Keller Williams Realty, is at the forefront of the real estate industry, committed to providing unparalleled client service through innovation, excellence, and integrity.
We aim to not just meet but exceed expectations, transforming the real estate experience for our clients.
We're seeking an Operations Manager who is passionate about driving operational success, enhancing client satisfaction, and leading our team towards achieving our ambitious goals.
*Key Responsibilities:Agent Accountability and Performance:* * Develop and enforce a comprehensive system to monitor and evaluate agent performance, ensuring alignment with our core values and business objectives.
* Conduct detailed performance reviews, offering targeted feedback and support to foster agent growth and productivity.
* Create and oversee incentive programs that motivate excellence, including recognition for outstanding achievements.
*HR and Recruitment:* * Lead all aspects of HR from talent acquisition and onboarding to employee relations, ensuring we attract and retain top talent who embody our team's values.
* Design and execute robust recruitment strategies, enhancing our team's strength and cohesion.
* Develop a dynamic onboarding program that immerses new hires in our culture, operations, and expectations, setting them up for success.
*Enhancing Real Estate Experience:* * Innovate and implement strategies to elevate our client service standards, creating a distinctive and memorable real estate experience.
* Integrate client feedback into actionable insights to continuously refine and improve our service offerings.
* Stay informed on industry trends and emerging technologies to keep our services ahead of the curve, ensuring efficiency and enjoyment for our clients.
*Team Management and Development:* * Directly oversee the operational team, ensuring their activities contribute effectively to our mission and client service goals.
* Champion a culture of excellence, encouraging continuous learning, professional development, and innovation within the team.
* Facilitate a collaborative environment where team members are motivated to achieve and exceed their objectives.
*Strategic Leadership in Operations:* * Work closely with senior leadership to understand and operationalize the company’s strategic vision.
* Drive process optimization across all levels of operations, enhancing efficiency and effectiveness.
* Ensure all team members are aligned with the company's goals, fostering a unified approach to success.
*Operational Excellence:* * Employ tools like SISU for detailed monitoring and analysis of team performance and operational metrics.
* Implement quality assurance protocols to maintain the highest standards of operation and compliance.
* Lead by example in fostering innovation, encouraging the team to bring forward ideas that drive improvement and growth.
*Incentives and Recognition:* * Manage a comprehensive annual awards program to celebrate and reward exceptional agent performance across various metrics.
* Introduce regular incentives and recognitions to maintain high motivation levels and acknowledge individual and team successes.
*Qualifications:* * Proven experience in operations management within the real estate or related industry.
* Demonstrated ability in leading a team, HR practices, and driving performance.
* Strong strategic thinking, leadership, and communication skills.
* Commitment to excellence, innovation, and fostering a positive team culture.
* Bachelor’s or Master’s degree in Business Administration, Human Resources, or related fields preferred.
*Benefits:* * Competitive salary with performance incentives * Paid vacations and time off * Opportunities for professional development and growth * Ambitious? So are we.
Join us and unlock the potential to earn over $100k within your first two years.
We provide the platform and support; you bring your goals and the drive to achieve them.
*Application Process:* If you are driven by excellence, innovation, and the desire to lead a team towards unparalleled success in the real estate industry, we would love to hear from you.
Please submit your resume and a detailed cover letter outlining your qualifications, experience, and why you believe you are the perfect fit for this role.
*Be a Part of Our Vision:* Join The Ace Khan Team as our Operations Manager and play a crucial role in shaping the future of real estate.
Together, we will continue to redefine excellence, creating an unmatched experience for our clients and setting new standards in the industry.
Apply now to embark on this exciting journey with us! Job Type: Full-time Pay: $56,919.
00 - $63,027.
00 per year Benefits: * Paid time off * Professional development assistance * Referral program Schedule: * 8 hour shift * Monday to Friday * On call * Overtime Ability to Relocate: * Pensacola, FL 32504: Relocate before starting work (Required) Work Location: In person

• Phone : NA

• Location : 6303 North 9th Avenue, Pensacola, FL

• Post ID: 9081602023


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