Ross Stores - Area Supervisor
We are looking to hire a Area Supervisor
Responsibilities:
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times.
Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.
Greets all Customers by making eye contact, smiling, and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
Provides prompt and efficient responses to Customers at all times.
Responds to Customer Service calls immediately.
Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor, and restrooms to help maintain merchandise, customer, and Team areas.
Maintains a professional appearance and adheres to the Company's dress code at all times.
Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer, and Team areas.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
As a representative of Ross Inc.
demonstrates integrity and honesty in all interactions with Associates and Customers.
Safeguards confidential information, cash and credit card information, and merchandise.
Demonstrates a sense of urgency to efficiently perform their role.
Maximizes productivity by executing all Store best practices and minimizing steps and touches in their workflow.
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